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How n32 Handles Your Personal Data

At n32, we are clear about what personal data we collect, why we collect it, and how long we keep it — because your trust in how we…

Data TransparencyAccount SecurityCookie ControlsRight to AccessIndian Law Compliance
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n32 How n32 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request access to your personal data, ask us to correct inaccurate records, or submit a deletion request, our privacy support team is ready to help.

Email Privacy Request Send a written data request to our privacy team at [email protected]. Include your registered email address so we can verify your identity and locate your account records quickly.
Live Chat Support Open a live chat session directly on n32.club to raise a privacy question in real time. Our agents can escalate data access or correction requests to the privacy team on your behalf.
In-Account Help Desk Log in to your n32 account, navigate to the Help section, and submit a privacy ticket. This method automatically attaches your account reference, speeding up the verification and response process.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at n32

We use layered security measures and clear data practices so that your personal information stays with us only as long as it serves a legitimate purpose.

Encrypted Data Storage

All personal data held by n32 is stored using industry-standard encryption. Account passwords are hashed and never stored in plain text, so even internal systems cannot read them back in their original form.

Cookie Controls

We use session cookies to keep you logged in, analytics cookies to understand page performance, and optional marketing cookies you can switch off at any time from the cookie preference panel in your account settings.

Payment Data Handling

Payment data from UPI, Paytm and PhonePe transactions is processed through PCI-DSS-aligned gateways. n32 does not store your full card or bank credentials on our own servers after a transaction completes.

Data Retention Periods

We keep account data for as long as your account is active. Once you close your account, we retain transaction records only for the period required by applicable Indian financial and tax regulations, then securely delete the rest.

Your Access and Correction Rights

You can request a copy of all personal data we hold about you, ask us to correct any inaccuracy, or request deletion where no legal retention obligation applies. Requests are handled within 30 days of identity verification.

Third-Party Sharing Limits

We share your data only with processors strictly necessary to run our service — payment gateways, KYC verification partners and hosting infrastructure. Each is bound by a data processing agreement that prohibits further sharing or independent use.

Frequently Asked Questions About Your Privacy on n32

These questions cover what we collect, how we use it, and what you can do if you want to review or remove your data. If your question is not answered below, our privacy team is reachable at [email protected] or through the live chat on n32.club.

We collect your name, email address, phone number, date of birth and any government-issued ID submitted during verification. We also log your device type, IP address and session activity to protect your account from unauthorised access.

We share data only with processors that are essential to running our service, such as payment gateways for UPI, Paytm and PhonePe, and identity verification partners. Each processor is contractually prohibited from using your data for their own purposes.

Send an email to [email protected] from your registered email address, or submit a ticket through the Help section in your account. We will verify your identity and provide a data export within 30 days of receiving your request.

Yes. Where no legal retention obligation applies — such as tax or financial record requirements under Indian law — we will delete your data following account closure and a verification step. Contact [email protected] to begin the process.

Session and functional cookies are necessary for the site to work and cannot be disabled. Analytics and marketing cookies are optional — you can adjust or withdraw consent at any time from the cookie panel inside your account settings.

Transaction records related to UPI, Paytm and PhonePe deposits and withdrawals are retained for the period required by applicable Indian financial regulations. After that mandatory period ends, those records are securely and permanently deleted from our systems.

Change your password immediately using the account settings page, then contact our support team via live chat or email so we can investigate, freeze suspicious activity if needed, and guide you through the account recovery process.

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